At Units Mall, we are committed to delivering your orders quickly, safely, and efficiently. Please read our shipping policy below for complete details.

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Delivery Time

• Inside major cities: 5-8 business days

• Outside cities / rural areas: 5–12 business days

Delivery times may vary slightly due to weather conditions, holidays, or unforeseen circumstances.

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Order Processing Time
All orders are processed within 24–48 hours after confirmation. Orders placed on weekends or public holidays may be processed on the next working day.

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Shipping Charges

• Inside city: Standard delivery charge applies

• Outside city: Slightly higher delivery charge may apply

Shipping costs will be clearly shown at checkout before placing your order.

 

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Delivery Attempts
Our delivery partner will attempt to deliver your order. If you are unavailable, they may contact you to reschedule delivery.

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Delays in Delivery
While we aim to deliver on time, delays can occur due to high order volume, courier issues, or external factors. We appreciate your patience in such cases.

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Incorrect Address
Please ensure that your shipping address and contact number are accurate. Units Mall will not be responsible for delays or failed deliveries due to incorrect information.

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Damaged or Open Package
If your package appears damaged or opened at the time of delivery, please inform the delivery person immediately and contact our support team.

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Contact for Shipping Issues
If you have any questions or concerns about your shipment, feel free to contact our customer support team. We are here to assist you.

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Thank you for shopping with Units Mall. We are dedicated to providing you with a smooth and reliable delivery experience.